background_andre.as_welcome.jpg
background_andre.as_workexperience.jpg
background_andre.as_education.jpg
background_andre.as_news copy.jpg
background_andre.as_welcome.jpg

Andreas Hunziker


Product Owner | Program Manager | Engineer
Internet | Mobile | Telecomm | Payments
347-989-6286 • mail@andre.as
Brooklyn, NY

SCROLL DOWN

Andreas Hunziker


Product Owner | Program Manager | Engineer
Internet | Mobile | Telecomm | Payments
347-989-6286 • mail@andre.as
Brooklyn, NY

I offer you 14+ progressive and successful years in the web, mobile, payments and telecommunications environment as co-founder, product manager, program manager and client development manager building and leading a music start-up company, working at Europe’s 3rd largest telecommunication operator followed by the most frequented web and mobile search engine in Switzerland and the leading mobile payment platform in the United States.

Besides my profound expertise in the web and mobile field and my broad engineering and business background, I come with a unique portfolio of clear hands-on and entrepreneurial thinking, long-time project and product management experience (waterfall and agile), extensive business acumen and eye for detail. I am also advanced in English, German and French, a loyal team-player, straightforward and honest, self-motivated and result-oriented with a “can-do” attitude, determined to follow through and go the extra mile.

Besides my professional background I am a music and coffee connoisseur, passionate photographer, like all things Internet and mobile, foodie, curious, appreciate simple and efficient, interested into art, architecture and design and avid hockey player and snowboarder.

background_andre.as_workexperience.jpg

Work Experience


The only source of knowledge is experience. - Albert Einstein

SCROLL DOWN

Work Experience


The only source of knowledge is experience. - Albert Einstein

Apr '15 - Present / Consultant, Web + Product Management ad. int.

White Andreetto Consulting, New York City / Los Angeles, United States

  • With my vast experience in web and mobile product management, White Andreetto Consulting hired me for a temporary assignment on an innovation project for one of the largest insurance companies in the US.
  • My mission is to establish a lean product organization and a competitive roadmap to build the next generation of web and mobile platforms.

Jul '14 - Feb '15 / Product Management / Client Development

Softcard (acquired by Google), New York, United States

Founded by Verizon Wireless, AT&T and T-Mobile, Softcard is one of the leading mobile payment solution that provides customers a mobile wallet to pay at more than 200.000 stores nationwide.

[In February 2015, Google acquired Softcard technology to improve Google Wallet.]

  • Leading the relationship between Verizon Wireless and Softcard interacting with senior leadership, product-, project- and service management as well as IT, network and development teams
  • Overseeing consistency of all projects, processes, platforms, distribution and operations on multiple operating systems on more than 100 compatible devices
  • Driving cross-divisional teams at Verizon Wireless, Softcard and external partners under aggressive timelines through scoping, development and release
  • Striving to deliver the best on-boarding and in-live experience for customers which has led to 20k activations per day and a base of several million customers and a growth rate of more than 40% of active users using the mobile wallet

Mar '12 - Oct '13 / Product Manager, Desktop & Mobile

local.ch AG (a Swisscom company), Zurich, Switzerland

The most frequented search engine and mobile app in Switzerland with more than 4 million unique visitors per month (Switzerland’s population: 8.1 million); a one-stop-shop to find businesses and book restaurants on the web and mobile phone (a combination of Yelp, Foursquare, Google Business and OpenTable).

  • Responsible for the development, implementation, marketing and maintenance of the product portfolio (business films, virtual tours and SME websites) for web and mobile search.
  • Analyzed new market opportunities to generate additional value for users, new ways for advertisers and thus achieved a combined annual revenue growth of 15%
  • Turned the non-profitable business film segment to profit leading to an annual savings of $80,000 p.a. on a total product revenue of $680,000
  • Strengthened the positioning of the local 360° product (business-place virtual tours) to 7% revenue growth
  • Established and built up the new service to create websites in-house for SMEs and became the largest provider of websites in Switzerland within 1.5 years

Sep '10 - Nov '11 / Senior Project Manager, Service Design B2C & B2B

Orange Communications SA, Zurich, Switzerland

Orange is the 7th largest telecommunications operator in the world with more than 230 million customers.

  • Extensive analysis of the service delivery portfolio of customer care to support management in forming and prioritizing the roadmap to accomplish its mid and long term mission
  • Led the widest spanning program since the business customer service had been established 10 years prior aiming to deliver cutting edge service delivery and transform customer care into a true revenue generating asset:
  • Revised how customers contact the business customer service with a dedicated first-to–market telephony conceptand CRM: every customer, whatever size, has a dedicated number and customer care agent to call. No IVR, hotline number or changing contacts
  • Remodeled the after-sales segmentation by adapting the customer care and sales organization and introduced flexible salary for customer care
  • Awarded first place above 10 other countries’ projects in a customer experience challenge for the France Telecom Group (FTG)
background_andre.as_education.jpg

Education


Real generosity towards the future lies in giving everything to the present. - Albert Camus

SCROLL DOWN

Education


Real generosity towards the future lies in giving everything to the present. - Albert Camus

Oct '04 - Dec '07 / Masters Degree in Business Administration and Engineering

University of Applied Sciences Northwestern Switzerland
Business Process Management, equivalent of a master degree in business administration and engineering.
Major: Product Management

CERTIFICATIONS

Feb '15 / Certified Scrum Product Owner (CSPO)

Scrum Alliance

Feb '13 / Certified ScrumMaster (CSM)

Scrum Alliance

Mar '10 / Certified Process Professional CPP Level 1 & 2

BPGroup

background_andre.as_news copy.jpg

What I'm up to


Stay hungry, stay foolish. - Steve Jobs

SCROLL DOWN

What I'm up to


Stay hungry, stay foolish. - Steve Jobs

Twitter

Instagram