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Andreas Hunziker


Product Manager + Business Engineer
347-989-6286 • mail@andre.as
New York, NY

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Andreas Hunziker


Product Manager + Business Engineer
347-989-6286 • mail@andre.as
New York, NY

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I offer you 14+ progressive and successful years in the web, mobile and telecommunications environment as co-founder, product manager and senior project manager building and leading a music start-up company, working at Europe’s 3rd largest telecommunication operator followed by the most frequented web and mobile search engine in Switzerland.

Besides my profound expertise in the web and mobile field and my broad engineering and business background, I come with a unique portfolio of clear hands-on and entrepreneurial thinking, long-time project and product management experience (waterfall and agile), extensive business acumen and eye for detail. I am also advanced in English, German and French, a loyal team-player, straightforward and honest, self-motivated and result-oriented with a “can-do” attitude, determined to follow through and go the extra mile.

Besides my professional background I am a music and coffee connoisseur, passionate photographer, like all things Internet and mobile, foodie, curious, appreciate simple and efficient, interested into art, architecture and design and avid hockey player and snowboarder.

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Work Experience


The only source of knowledge is experience. - Albert Einstein

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Work Experience


The only source of knowledge is experience. - Albert Einstein

Jul '14 - Present / Programm Manager & Carrier Development

Softcard, New York, United States

  • Softcard, the joint venture created by AT&T Mobility, T-Mobile USA and Verizon Wireless, has developed an open and comprehensive mobile commerce platform. By utilizing near field communication (NFC) technology, the Softcard App eliminates the need to carry cash, credit and debit cards, reward cards, coupons, tickets and transit passes. Softcard will fundamentally change the way consumers shop, pay and save by offering an enhanced, more convenient and more personal experience – all with the tap of a phone.

Nov '13 - Jun '14 / Consultant, Communication/Digital Strategy Desktop & Mobile

Multiple Companies, New York NY, United States

  • Consulted companies on the communication and social media strategy. Launched and managed the communication channels on the web and mobile.

Mar '12 - Oct '13 / Product Manager, Desktop & Mobile

local.ch AG (a Swisscom company), Zurich, Switzerland

The most frequented search engine and mobile app in Switzerland with more than 4 million unique visitors per month (Switzerland’s population: 8.1 million); a one-stop-shop to find businesses and book restaurants on the web and mobile phone (a combination of Yelp, Foursquare, Google Business and OpenTable).

  • Responsible for the development, implementation, marketing and maintenance of the product portfolio (business films, virtual tours and SME websites) for web and mobile search.
  • Analyzed new market opportunities to generate additional value for users, new ways for advertisers and thus achieved a combined annual revenue growth of 15%
  • Turned the non-profitable business film segment to profit leading to an annual savings of $80,000 p.a. on a total product revenue of $680,000
  • Strengthened the positioning of the local 360° product (business-place virtual tours) to 7% revenue growth
  • Established and built up the new service to create websites in-house for SMEs and became the largest provider of websites in Switzerland within 1.5 years

Sep '10 - Nov '11 / Senior Project Manager, Service Design B2C & B2B

Orange Communications SA, Zurich, Switzerland

Orange is the 7th largest telecommunications operator in the world with more than 230 million customers.

  • Extensive analysis of the service delivery portfolio of customer care to support management in forming and prioritizing the roadmap to accomplish its mid and long term mission
  • Led the widest spanning program since the business customer service had been established 10 years prior aiming to deliver cutting edge service delivery and transform customer care into a true revenue generating asset:
  • Revised how customers contact the business customer service with a dedicated first-to–market telephony conceptand CRM: every customer, whatever size, has a dedicated number and customer care agent to call. No IVR, hotline number or changing contacts
  • Remodeled the after-sales segmentation by adapting the customer care and sales organization and introduced flexible salary for customer care
  • Awarded first place above 10 other countries’ projects in a customer experience challenge for the France Telecom Group (FTG)
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Education


Real generosity towards the future lies in giving everything to the present. - Albert Camus

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Education


Real generosity towards the future lies in giving everything to the present. - Albert Camus

Feb '13 / Certified ScrumMaster

Scrum Alliance, Switzerland

Mar '10 / Certified Process Professional CPP Level 1 & 2

BPGroup, Switzerland

Sep '09 / Business Process Analysis Development & Training

Learning Tree International, Switzerland

Oct '04 - Dec '07 / Masters Degree in Business Administration and Engineering

University of Applied Sciences Northwestern Switzerland
Business Process Management, equivalent of a master degree in business administration and engineering.
Major: Product Management

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What I'm up to


Stay hungry, stay foolish. - Steve Jobs

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What I'm up to


Stay hungry, stay foolish. - Steve Jobs

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